A busy Airbnb pool villa in Kamala discovered that the swimming pool grout was crumbling to the touch shortly before high season. The repair needed to be organised quickly, but the failed grout still had to be removed and replaced carefully so the pool could return to service with a clean, stable finish.
Project result: Total Pool Solutions drained the pool, removed the failed grout, prepared and regrouted the joints, cleaned the pool and refilled it in less than one week.
Why crumbling pool grout needs attention
Pool grout is continuously exposed to water, cleaning chemicals, sunlight and movement. When it becomes soft or breaks away easily, the joints can collect dirt and become increasingly difficult to maintain. Failed grout can also leave tile edges unsupported and may indicate that a wider surface inspection is needed.
The condition of the surrounding tiles should be checked before work begins. If the tiles remain secure, removing and replacing the failed grout may restore the surface without a complete retile. Loose or hollow tiles can require a broader repair plan.
Emergency regrouting work in Kamala
For this rental property, the pool was drained so the joints could be accessed properly. The deteriorated grout was removed rather than covered, and the joints were cleaned and prepared before new grout was applied. After the surface was cleaned and the materials had sufficient time to set, the pool was refilled and returned to use.
Completing the work in less than a week helped the villa prepare for incoming guests. The short schedule was possible because the repair scope was clear and the work followed a controlled sequence from draining through curing and refilling.
Planning urgent repairs for rental properties
Villa and rental-pool repairs should allow time for draining, preparation, application, curing and water balancing. Starting before grout failure spreads gives property managers more control over timing and helps avoid emergency work during an occupied period.
Photos can help with an initial discussion, but an inspection is the reliable way to assess the extent of failed grout and identify loose tiles or other surface problems.
When regrouting is the right solution
Regrouting is most appropriate when the tiled surface remains secure and the main failure is within the joints. If many tiles are loose, the preparation layer is damaged or the pool needs a completely new finish, retiling may provide a more reliable long-term solution.
See our pool renovation, retiling and regrouting service in Phuket for more information about inspection, repair choices and finish options.
Arrange a pool grout inspection
If your pool grout is crumbling, missing, rough or difficult to keep clean, contact Total Pool Solutions before the damage becomes more extensive. We provide pool surface inspections and practical repair recommendations across Phuket.

